Subject: Re: LSM Joining Case Test - Siraj Ahmed
From: Siraj Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Sep 2019 04:36:50 -0400

| | LSM Joining Case Test

Name | Siraj Ahmed
E-mail | [email-masked]
Phone Number | (+91) 7055809870
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because there should be a proper delivery address for delivering the tickets, and if the customer gave his proper address then only we can reach him. So for delivering some package or tickets, we need to confirm the address first, after that we should provide our best policy towards it and make it possible as soon as it can be. Customer satisfaction should be our first priorty.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is the one who work on the company gudelines and follow all the policies made by it, along with that he/she provides solution to the problem for the customer. But a great customer service is the one who is a good customer service also along with that he gives his best to the customer until the customer gets satisfied, also he/she manages to cooperate with the staff member and make a healthy and good environment in the office properly obey all the guidelines and rules made by the company

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