Subject: Re: LSM Joining Case Test - Kavita Rautela
From: Kavita Rautela <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Sep 2019 05:02:06 -0400

| | LSM Joining Case Test

Name | Kavita Rautela
E-mail | [email-masked]
Phone Number | (+91) 9410597327
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected the Blurb 4, as it has provided the information in details, that how a customer can update his address and track is order through viagogo. As the customer wants his tickets in hotel , Blurb 4 has all details and explained very well that how he can sign in his account through viagogo and he will fet email notification for his tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good and great customer service is that which can help customers to solve all their queries regarding the service or the product.
A service which gives them  satisfaction and trust in that particular service.
Whenever the customer calls for the sevices , the customer support associate should be able to resolve that problem , or notify them with the issues .
Send them notification via email or call them , once there problem is resolved.

| |

You can edit this submission and view all your submissions easily.