Subject: Fwd: TID 22876319 - South Africa Rugby World Cup 2019 Bundle Pass - Access to All South Africa Group Stages Games - 21/09/2019 18:45 (Local) - TBA JAPAN, Japan, JP - Fan Seller - Wrong tickets received
From: Adrian Fabular <[email-masked]>
To: Rei Kojima <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, tasuku yamamoto <[email-masked]>, Leah Seiki <[email-masked]>, meghan flanagan <[email-masked]>
Date: Thu, 29 Aug 2019 00:24:15 -0700 (MST)

Hi Rei, 

Can you please help Miss Leah in this case? 

Fan Seller uploaded a wrong ticket. Kindly explain to the seller about our "No Cancellation" policy. 

Moving forward, Leah, you should be able to handle this in the future. In case you need assistance, we have a dedicated support team that can help you. 

Thanks 
Drei 

From: "Leah Seiki" <[email-masked]> 
To: "Adrian Fabular" <[email-masked]> 
Sent: Thursday, August 29, 2019 3:02:29 PM 
Subject: TID 22876319 - South Africa Rugby World Cup 2019 Bundle Pass - Access to All South Africa Group Stages Games - 21/09/2019 18:45 (Local) - TBA JAPAN, Japan, JP - Fan Seller - Wrong tickets received 

Hello Mr. Fabular, 

Kindly reassigned this TID 22876319 case to Mr. Rei Kojima. I asked for his assistance earlier and he said that this is a very complicated case and it's much better that he handle this. Thank you.