Subject: Arabic Language Test - Abdalbaset Mohamed
From: Abdalbaset Mohamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Aug 2019 08:19:28 -0400

| | Foreign Language Screening Test

Name | Abdalbaset Mohamed
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry, this is our fault We apologize to you, we have sent the order to the wrong address Please send us the correct address, and we will send your order as soon as possible
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is abdalbaset I was born in 1996 at the time my father was working in Saudi Arabia so I did not see him until I reached the age of five after that we moved to UAE where I started my study trip until I reached the eighth level,Then we returned to stability in Sudan and I was a football lover and I am good at playing and I was chosen to play in one of the local teams.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | خدمة العملاء الجيدة تلبي جميع طلبات العملاء بطريقه جيدة اما خدمة العملاء الرائعة فهي تلبي جميع الطلبات بطريقه ممتازة وثلثة

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

اولاً :اعاني من بعض المشاكل المادية مما تعاني منه بلادي وذلك لتدهور اقتصاد البلاد في الاونه الاخيرة,
ثانياً :ليس لدي مع افعله حاليا وذلك لبعد فترة الامتحانات

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | في عام 2012 قمنا بزيارة لجنوب السودان ذلك المكان العذب الذي يشعرك بالطمأنينة بمجرد دوخله وتلك كانت المرة الاولي التي ازور فيها جنوب السودان ذهبنا الي منطقة تسمى جبال مرة وهي عبارة عن عيون جبلية (شلالات)  ذات منظر خلاب فؤجئت بوجود هذا المكان الجميل الذي اخذني بروعته وجمال الطيور المحلقة بالقرب وتلك الازهار المتفتحة ذات الالوان السحرية جلسنا بالقرب من الشلالات وتناولنا وجبة الغداء بعدها تحركنا الي منطقة تسمى بالدنر وهي محمية طبيعية تضم الالاف من الحيوانات فواجهتنا صعوبة الدخول لتأخر الوقت وقالوا ان دخولنا في الوقت يشكل خطراً علي حياتنا مما اضطرنا للرجوع هذا كان يوم لن انساه طيلة حياتي

| |