Subject: Re: LSM Joining Case Test - Vishal Bhatt
From: Vishal Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Aug 2019 06:39:17 -0400

| | LSM Joining Case Test

Name | Vishal Bhatt
E-mail | [email-masked]
Phone Number | (+91) 8130286001
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I personally feel that Blurb 2 & 4 both are right as customer has already purchased the tickets so he has fully accessible right on it so he can print Electronic ticket from anywhere, which will be a sustitute way to get entry in concert.Rest in Blurb 4 ,there is also a facility for customer to update his address online and can track the tickets also.They will send the tickets to Customer new location.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In my perspective, Good customer service serves only for customer retention whereas Great customer services leads with customer retention and  customer delight both.

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