Subject: Re: LSM Joining Case Test - Suman jha
From: Suman jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Aug 2019 09:21:23 -0400

| | LSM Joining Case Test

Name | Suman jha
E-mail | [email-masked]
Phone Number | (110092) 8178950865
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i just selected the Blurb1, because here i saw that customer ordered of a ticket for the event.We have confiremed the order staus and assured her for the delivery of the ticket on right time as well as place.Even we made her surety for the well service with actual we have.We have alreday expressed that we are monitoring the order with the concering communicartion.And we should take the email id, contact number, pin number as well as his/her alternative location.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

If we sereve the customers with ethical behaviour,apporopriate information with customer satisfaction, as well as dicipline. We just find that customer is very much satisfy with us.In which we did our work with the code and conduct of the consumer protection act.Hereby, its a GOOD CUSTOMER SERVICE. And if we do for the customers in superb way with excellent manners and excatly it is in the category of great customer service.

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