Subject: Re: LSM Joining Case Test - Ishika Sharma
From: Ishika Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Aug 2019 06:52:36 -0400

| | LSM Joining Case Test

Name | Ishika Sharma
E-mail | [email-masked]
Phone Number | (+91) 9997171499
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because the customer needs their ticket urgently so for it we should firstly wants their all correct details for delivery soon and in this blurb we also increase our sell by giving them offer of buying e tickets for instant ticket so in this case we solve the problem of customer and also gives benefit to our company

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

according to me the main difference between providing good customer service and delivering great customer service is that ,in the former, you are probably only barely keeping your customers satisfied while in the later, you are not only keeping them satisfied you are also keeping them loyal
as in good customer service is how you greet your customer where the customer is happy being served but great customer service is meeting the demands and reaching beyond the expectation of customer .A total quality service is great customer service.

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