Subject: Re: LSM Joining Case Test - Shivani Negi
From: Shivani Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Aug 2019 04:37:33 -0400

| | LSM Joining Case Test

Name | Shivani Negi
E-mail | [email-masked]
Phone Number | (201301) 9045037730
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected this blurb because i think this is the right way to reply to the customer. As he is eagarly waiting for the tickets in this blurb its clearly mention that our customer care isare doing our best to help you and would be in touch once we get the update regarding the tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good service are those which are set with the parameters of the process that you can only go through this ,but great customer service is that your doing some thing creative to make your customer understand the things and that make customer your customer feel wao.

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