Subject: Arabic Language Test - ABOOBACKER SIDDIQ
From: ABOOBACKER SIDDIQ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Aug 2019 07:54:09 -0400

| | Foreign Language Screening Test

Name | ABOOBACKER SIDDIQ
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Firstly I will check the issue carefully  and I must listen each words  from the customer, then I will make good decision  based on the issue.If there any discussion needed from my mangement  and colleagues, I shall do it for best decision. I will utilize all possibile  ways to get better solution becouse  the mistake happened by my mistake, So it is my own responbility to have satisfacion  from  the customer
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Aboobacker Siddiq from kerala ,India. I completed my post graduation in Arabic  Language. I moved to UAE after smy study and worked there about five years with different companies.So I am well versed and excellent command over Arabic ( read,speak,typing and Translating ,preparing correspondents ). Nowdays I am looking for better opportunity to work a esteemed company.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | خدمة العملاء الجيدة هي إتمام الطلب  حسب حاجة من العملاء بكل دقة ولكن خدمة العملاء الرائعة هي إتصال صلة حسنة بالعملاء والقيام بعلاقة حسنة معهم حتى وهم يطلبون  كل حاجاتهم من نفس المكان
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | تحتاج خدمة العملاء  إلى متطلبات  كثيرة  مثل حسن النية والإخلاص والقيام  بتوصيل منزلي محافظا على  الوقت
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | انا سافرت إلى المدائن المتنوعة  فى الهند والامارات العربية المتحدة ولكنّ أحب منها هي مدينة دبي  .عشت في ظلالها وذقت جمالها ورونقها وهي  كجنّة في الصحراء

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