Subject: Arabic Language Test - MD SULIMAN
From: MD SULIMAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Aug 2019 04:05:00 -0400

| | Foreign Language Screening Test

Name | MD SULIMAN
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all i said very sorry to him and apology him for the mistake. And i will promise to do not make it again. And i will request him to give a chance to serve him thaknfuly

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Md Suliman. I live in Purnia Bihar. I started my educational journey from my village i byhearted the holy Quran. After that i took admission in jamia Alia Arabia mau and compelted Alim in 2015.after that i came to Aligarh and took admission in BA hons and i completed my graduation from Aligarh Muslim University, aligarh in may 2019.
In my family i have three sister,one brother and parients in Bihar. My father is a farmer and mother is a house wife.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | ليس هناك فرق كثير في خدمة الزبائن الجيد والاعظم الا قليلا مثلا هاك تكون سهولة جيدة ولكن في الخدمةالزبائن الاعظم تكون التقنيقيات الحدييثة والعمال يخدم ويعمل في طريق جديد
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | هناك شئ كثير الذي يميلني عن الخدمةازبائن ولكن لدي علم كتابي وادبي و انا اريد ان اعمل عملا جهودا بارعا واهم سببي في العمل في الخدمة الزبائن ان مهارتي تتماثل في الخدمة الزبائن وانا استطيع ان اكمل واتمم العمل في الوقت
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | سافرت الي مدينة آغرا قبل اسبوعين مع زملاءي الاحبة ذهبت الي آغرا باسيارة ووصلت هناك في الساعة التاسع ثم ذهبت اولا لزيارة تاج محل. يعتبر موقع التاج اكثر المواقع السياحية حول العالم حيث يستقبل الموقع سنويا ملايين السياح التي تقع في الهند مشيد من الرخام الابيض من قبل الامبراطورالمغولي شاه جهان وذالك بهدف تخليد ذكري زوجته الذي كان يحبها حلا جما اسمها ممتاز محل. ثم زرت الي قلعة آغرا وشاهدت هناك الامكنة التاريخية ثم زرت الي ميانا بازار ثم رجعت الي مدينة علي جرا.

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