Subject: Re: LSM Joining Case Test - Sudhanshu Kumar
From: Sudhanshu Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Aug 2019 03:19:43 -0400

| | LSM Joining Case Test

Name | Sudhanshu Kumar
E-mail | [email-masked]
Phone Number | (91) 8826514914
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Well According to me blurb 1 is the correct answer.
In these section I found the complete information about the customer. i.e customer complete address.
And the representative also providing them about the complete information regarding their consignment.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Customer Service is the process of providing the services to the customer,before and after the products  sell to them.

If we provide good services to the customer; they will use our service ample number of times.

For example many companies are providing feedback policies to the customer. Like in USA National Highway provides sms facilities to the customer will riding the bus.

So their is no such difference between good and great customer service.

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