Subject: Italian Language Test - Bernard Oduro
From: Bernard Oduro <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Aug 2019 07:31:21 -0400

| | Foreign Language Screening Test

Name | Bernard Oduro
Whats your first language | Italian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | ANZITUTTO IO CHIEDO SCUSA PER MIO NEGLIGENZE E FACCIO UN PROMESSA DI FARLO ECCEZIONI ALLA PROSSIMA VOLTA
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | SONO TITOLARE DI CERTIFICATO SCUOLA SUPERIORE
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | BUONA E SUFFICIENTI E GRANDE E MIGLIORE
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | PERCHÉ SONO IDONEO E HO LA CAPACITÀ
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | FRANCIA GERMANIA TUNISIA GHANA

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