Subject: [OLS - Comms] - Critical - Comparable/Equivalent Tickets
From: CS Training <[email-masked]>
To: CSLeads <[email-masked]>, Meghan Flanagan <[email-masked]>, Stephen Blake <[email-masked]>, Ricardo Fernandes <[email-masked]>, Richard Fu <[email-masked]>, Shauna Hedderman <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Jana Garbe <[email-masked]>
Date: Tue, 30 Jul 2019 09:10:49 +0000

Hi all,

An important Comms has been released regarding the process to follow should a buyer claim wrong tickets and the tickets are comparable/equivalent to what was originally purchased.

This Comms is titled as "Critical - Comparable/Equivalent Tickets".

Please note this Comms is applicable to CF agents only.

Please kindly advise your agents to carefully read through the Comms and mark as complete at their earliest convenience.

Kind Regards,
Cian