Subject: Re: Jira
From: Urvika Chaudhary <[email-masked]>
To: Joshi <[email-masked]>
Date: Wed, 24 Jul 2019 23:05:23 -0700 (MST)

Issue [ https://landmark.atlassian.net/browse/REL-61285 | REL-61285 - Refund request// Order Number: 9751426446 ] has been successfully created. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, 25 July, 2019 11:17:49 
Subject: Fwd: Jira 

Hi Urvika, 

Has a Jira been raised for this? 

Thank you 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, July 24, 2019 5:13:57 PM 
Subject: Fwd: Jira 

Hi Urvika, 

Mahmoud confirmed raising a Jira for this. Can you please go ahead raise one for this case? 

Thank you. 

Kind Regards, 
Apoorv 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Joshi" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 18:54:51 
Subject: Re: Jira 

Please check this one with Mohmoud first. 

I am not sure this needs to be raised with JIRA 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 13:41:19 
Subject: Fwd: Jira 

Sorry, please check the screenshot attached. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 13:36:50 
Subject: Jira 

Hi Urvika, 

With reference to Ticket ID: 93975, Order Number: 9751426446 

Customer ordered 6 items however, we only sent 5. As discussed with you before, I tried to partially cancel the remaining one item and refund the customer however, it failed. Please check the screenshot attached. 

Thank you. 

Kind Regards, 
Apoorv