Subject: Re: Jira Escalation
From: Urvika Chaudhary <[email-masked]>
To: Kavish Sharma <[email-masked]>
Date: Wed, 24 Jul 2019 06:05:49 -0700 (MST)

Hi Urvika Chaudhary - Issue has been resolved. Please verify. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Kavish Sharma" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, 24 July, 2019 18:31:22 
Subject: Fwd: Jira Escalation 

Hi Urvika, 

Please provide the status of the case below. 

Regards 
Kavish Sharma 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Kavish Sharma" <[email-masked]> 
Sent: Monday, 22 July, 2019 15:29:07 
Subject: Re: Jira Escalation 

Issue [ https://landmark.atlassian.net/browse/REL-60989 | REL-60989 - Status doesn't change //Order Number: 9751060229 ] has been successfully created. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Kavish Sharma" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Monday, 22 July, 2019 13:54:21 
Subject: Jira Escalation 

Hi Urvika, 

With reference to ticket number: 92778 

Customer made a partial cancellation for one of his item however, its still not showing as cancelled on Hybris. Current status is "In progress" in Hybris due to technical issue. 

Please raise the concern to the Jira team and ask them to resolved this on urgent basis. 

Customer Name: Hossam Alaa 
Customer's Email : [email-masked] 
Order Number: 9751060229 

Warm Regards 
Kavish Sharma