Subject: Fwd: Case Escalation
From: Urvika Chaudhary <[email-masked]>
To: mohmoud elsayed <[email-masked]>
Date: Tue, 23 Jul 2019 05:44:24 -0700 (MST)

Hi Mohmoud, 

Please check this case as the customer has not received SADAD. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Kavish Sharma" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 16:41:21 
Subject: Case Escalation 

Hi Urvika, 

With reference to ticket number: 92273 

Customer made an order cancellation 40 days back and hasn't received refund in his SADAD account. 

Please raise this to Mahmud and Malik 

Customer Name: Habib Shakir 
Customer's Email : [email-masked] 
Order Id: 6636468537 

Warm Regards 
Kavish Sharma