Subject: Re: Jira Escalation
From: Urvika Chaudhary <[email-masked]>
To: Kavish Sharma <[email-masked]>
Date: Tue, 23 Jul 2019 05:43:24 -0700 (MST)

This is happening due to technical glitch post SVI implementation. We have identified the issue and closely working with the concerned team. It will be resolved ASAP. Please communicate the same with the customer. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Kavish Sharma" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 16:00:47 
Subject: Re: Jira Escalation 

Hi Urvika, 

Please provide the status of this ticket. 

Regards 
Kavish Sharma 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Kavish Sharma" <[email-masked]> 
Sent: Monday, 22 July, 2019 13:17:42 
Subject: Re: Jira Escalation 

Hi Urvika Chaudhary - This is happening due to technical glitch post SVI implementation. We have identified the issue and closely working with the concerned team. It will be resolved ASAP. Please communicate the same with the customer. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Kavish Sharma" <[email-masked]> 
Sent: Friday, 19 July, 2019 19:05:09 
Subject: Re: Jira Escalation 

Issue REL-60795 - Unsubscribing Emails// Customer's Email: [email-masked] has been successfully created. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Kavish Sharma" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 19 July, 2019 18:57:25 
Subject: Jira Escalation 

Hi Urvika, 

With reference to ticket number: 89630 

Customer needs to unsubscribe from unnecessary feedback mails. 

Please raise the concern to the Jira team. 

Customer Name: [ https://landmarkgroupservice.freshdesk.com/a/contacts/2043047683192 | Ziyaad Kadwa ] 
Customer's Email : [email-masked] 

Warm Regards 
Kavish Sharma