Subject: Fwd: Jira
From: Apoorv Joshi <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Tue, 23 Jul 2019 01:11:19 -0700 (MST)

Sorry, please check the screenshot attached. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 13:36:50 
Subject: Jira 

Hi Urvika, 

With reference to Ticket ID: 93975, Order Number: 9751426446 

Customer ordered 6 items however, we only sent 5. As discussed with you before, I tried to partially cancel the remaining one item and refund the customer however, it failed. Please check the screenshot attached. 

Thank you. 

Kind Regards, 
Apoorv