Subject: Jira
From: Apoorv Joshi <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Tue, 23 Jul 2019 01:06:50 -0700 (MST)

Hi Urvika, 

With reference to Ticket ID: 93975, Order Number: 9751426446 

Customer ordered 6 items however, we only sent 5. As discussed with you before, I tried to partially cancel the remaining one item and refund the customer however, it failed. Please check the screenshot attached. 

Thank you. 

Kind Regards, 
Apoorv