Subject: Critical - Workflow - New E-tickets Not Downloaded
From: "OLS" <[email-masked]>
To: [email-masked]
Date: Mon, 22 Jul 2019 14:37:16 +0000

Hi Urvika,

A little while back we have launched the process on how cases should be dealt with if the buyer downloaded their e-tickets, however new e-tickets had to be provided due to, e.g. a seller mistake / bad quality. If the buyer does not download the new e-tickets provided a work item is created which requires for a specific workflow to be followed.

In this module we provide you with an overview of the process along with a quiz.

Please click here https://ols.talentlms.com/learner/courseinfo/id:378 to log into your account and to review the content and submit the quiz which has a pass rate of 100%.

Your OLS-Team