Subject: [JIRA] (REL-60780) Payment not received/// order id: 9750825471
From: "Jishan Sahib (Jira)" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Date: Mon, 22 Jul 2019 12:58:45 +0000

Jishan Sahib *made 1 update* and *edited 1 comment*.
REL-System Reliability Engineering - Landmark/REL-60780 Payment not received/// order id: 9750825471 

Jishan Sahib *made 1 update* and *edited 1 comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNjcxYTYxYmVhMGYxNGU1NjhiNzE5OTMyMDhlZTBkNTMiLCJwIjoiaiJ9 ) / REL-60780 ( https://landmark.atlassian.net/browse/REL-60780?atlOrigin=eyJpIjoiNjcxYTYxYmVhMGYxNGU1NjhiNzE5OTMyMDhlZTBkNTMiLCJwIjoiaiJ9 )
Payment not received/// order id: 9750825471 ( https://landmark.atlassian.net/browse/REL-60780?atlOrigin=eyJpIjoiNjcxYTYxYmVhMGYxNGU1NjhiNzE5OTMyMDhlZTBkNTMiLCJwIjoiaiJ9 )
Updates
Jishan Sahib at 4:55 PM GST Assignee: Jishan Sahib Anouar Badri
Comments
Jishan Sahib at 4:55 PM GST edited

Hi Urvika Chaudhary ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5ca1c19523df2a41d8378273 ) , This is an edge case scenario ,doing RCA on this , meanwhile if customer is ready to return please create RMA & arrange for return pickup.

There was an unprocessed cancellation which was not Accepted neither Rejected by WMS , but it shipped this order and left the order cancellation.

Hi Anouar Badri ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=557058:32cc65eb-2801-4414-80a5-e387a36fccab ) , Please advise in this regard.

CC: Anouar Badri ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=557058:32cc65eb-2801-4414-80a5-e387a36fccab ) Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe ) Venkata Burle ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=557058:0c7a401b-7677-4938-b1ff-77c1d39bf52f )

View issue ( https://landmark.atlassian.net/browse/REL-60780?atlOrigin=eyJpIjoiNjcxYTYxYmVhMGYxNGU1NjhiNzE5OTMyMDhlZTBkNTMiLCJwIjoiaiJ9 )

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