Subject: [Training Update] Wrong Tickets / CSL / GDPR
From: CS Training <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Fri, 19 Jul 2019 15:59:29 +0000

Hi all,

Please note that small changes have been made to the following modules:

Wrong Tickets

  *   The screenshot as to where the agent can find blurbs to ask for proof of wrong tickets has been changed to match the blurb tree

CSL

  *   Screenshots of the status boxes have been changed to match what is currently visible on the system

GDPR Quiz

  *   One question has been slightly changed in the "Fill in the gap" question however does not affect the outcome

Kind regards,

Jana