Subject: Forward to client
From: Apoorv Joshi <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Fri, 19 Jul 2019 06:41:55 -0700 (MST)

Hi Urvika, 

Please forward this ticket to the client I have followed the whole escalation matrix for Aramex: 

88662: CX is expecting a delivery on Jul 20, 2019. CX contacted us on July 18, 2019. We haven't received a response from Aramex since July 18, 2019. 

Thank you. 

Regards, 
Apoorv