Subject: Technical Glitch - Zero Payment
From: Sumit Mehra <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Fri, 19 Jul 2019 04:00:49 -0700 (MST)

Hi Urvika, 

With reference to the order number: 9750825471 , the customer emailed asking whether we have received the payment for her purchase or not. The order is a store pickup. Upon checking it on hybris, the payment transaction tab showed "no entries" and the total cost of the order is displaying 0 AED. The customer is from UAE . I have also attached two screenshots of this issue. 

Request you to raise it to the JIRA Team. 

Kind Regards, 
Sumit