Subject: Re: Technical Issue
From: Urvika Chaudhary <[email-masked]>
To: Sumit Mehra <[email-masked]>
Date: Thu, 18 Jul 2019 01:10:01 -0700 (MST)

This is happening due to technical glitch post SVI implementation. We have identified the issue and closely working with the concerned team. It will be resolved ASAP. Please communicate the same with the customer. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Sumit Mehra" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, 18 July, 2019 13:37:24 
Subject: Technical Issue 

Hi Urvika, 

Any update on this case: REL-60541. 

It's been over 2 days since the customer reported this query. Should I Resolve it? 

Warm Regards 
Sumit