Subject: Canned Response To Be Added
From: Kavish Sharma <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Tue, 16 Jul 2019 03:18:06 -0700 (MST)

Hi Urvika, 

Please add this Blurb in canned response as it will help people replying on such cases in future. 

Hi Parveen, 

​ 

Thank you for getting in touch with us. 

We are very sorry that your you haven't been given a resolution for the issue that you have raised. This is certainly not the experience that we want you to have with us since we really value your relationship with us. 

​ 

Could you please help us with your query so that we can check as why it went unnoticed from our end. Rest assured, we would be more than happy to help you. 

We would request you to please respond to this mail within 24 hours else the ticket will be closed automatically. 

Your Friends, 

The Support Team