Subject: German Language Test - Jaimeenu Dahiya
From: Jaimeenu Dahiya <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 11 Jul 2019 02:03:31 -0400

| | Foreign Language Screening Test

Name | Jaimeenu Dahiya
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will first apolozise to the customer as it got delayed by my mistake. I can then offer him some complementary drink or a free pizza as it got delayed more than 30 minutes
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Myself jaimeenu dahiya residing in noida sec 74.I m married having two kids, graduate.I have done six semesters from max mueller bhavan in german language. As far as my work experience is concerned i have four experience in teaching. Presently i m working in kvch sec 2,noida as german trainer.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Eine tolle kundendienst beduetet die zufreieden von den kunden. Wenn wir gute moeglichkeiten zu unsere kunden verbieten koennen, weden die kunden zufrieden.wenn wir einfach die problem loesen koennen,gibt es eine verbindung mit den kundenAnrufer solleten nicht laenger als unbedingt noetig warten.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Ich verfuege vier jahren erfahrung in deutsch.

Ich kann fleissig sein.

Ich wohne in der naehe. Deshalb werde ich immer puenktlich.

Ich kann eine fleissiger angestellte sein, wenn ich die gelegenheit bekkome.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Letzte woche habe ich udaipur besucht. Es ist eine shoene stadt. Es gibt viele sehenwuerdigkeiten, wo man spass machen kann. Das wetter war auch sehr angenehm. Wir haben viel geniesst. Das essen war fantastisch.

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