Subject: Urvika, a collaboration bonus to enhance your Freshworks experience! 🙌
From: "Freshconnect" <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Mon, 08 Jul 2019 11:10:08 +0000 (UTC)

Hi Urvika,

Welcome to Freshconnect - a contextual collaboration and team communication tool.

With Freshconnect, you can collaborate with your teammates right inside your Freshdesk or Freshsales account. What’s more? You can invite anyone you work with - even those outside your org - to Freshconnect discussions. To use Freshconnect:

    1. Open a ticket or deal
    2. Click on the Freshconnect widget at the bottom-right
    3. Start a discussion using an @mention to invite your teammates. Simple!
                                           
                                            Go to your Freshconnect Account

Not an agent in Freshdesk or Freshsales?
    You can still use ‘Team Messages’ - our team communication tool - for 1:1 and group discussions about your work.

Trying to figure out how to get started?
    Download the Freshconnect user guide for quick tips and tricks
    Feeling stuck? Visit our help centre or write to us at [email-masked].

Cheers!
Team Freshconnect

                                               Collaborate on the go!
 	 
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