Subject: Blank version of wrong tickets received flowchart
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Thu, 4 Jul 2019 09:15:28 +0000

Hi all,

Please find attached a slightly updated version of the paper tickets blank sheets for your use in training 😊 Thanks Jessie for creating this.

Jana

From: Jessie Chen
Sent: Thursday 4 July 2019 10:10
To: Jana Garbe <[email-masked]<mailto:[email-masked]>>; Ricardo Fernandes <[email-masked]<mailto:[email-masked]>>; Kimberley Smith <[email-masked]<mailto:[email-masked]>>
Subject: RE: Blank version of wrong tickets received flowchart

Hi all,

Please find attached files for the adjusted flowcharts for wrong paper tickets received workflow. As we took out the less/more than 2 weeks bubbles when buyer is asking for full refund, the second part of the “blank wrong paper tickets received flowchart” is also adjusted. Thanks.

Kind regards,

Jessie Chen
[895B1A6]