Subject: Spanish Language Test - Kunal Malhotra
From: Kunal Malhotra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 4 Jul 2019 02:56:08 -0400

| | Foreign Language Screening Test

Name | Kunal Malhotra
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would tell the customer that it was an honest mistake on my part, I entered the address incorrectly.our delivery boy is on his way for the delivery but I'd just call him and tell him the right address of the customer.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Kunal Malhotra. I am 24.i am born and brought up delhi, currently residing in model town. I have completed my graduation from Delhi University. With that I have completed my Spanish language course till B.2.3 . Coming to my family, we are a family of four. There is my brother,father,mother and I.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Un buen servicio significa que los empleados cumplen todos los puntos del clientele y no hay mas dilema en el Mente del cliente Pero un gran servicio significa resolver problems del cliente y enseñar un poco más para que no afronte mas problemas en el futuro .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. En mi opinion, mi candidacy es adecuado para el puesto porque tengo la pasión para el trabajo.

2. Creo que soy muy trabajador.
3. Cumplir mi trabajo perfectamente sería mi prioridad.
4. Tengo capacidad para aprender cosas rapidamente.
5. Si alguien tiene problema y me llama, voy a solver su problema con calma y paciencia.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Última vez viaje a Bombay a mi hermano. Vive aquí. El es un actor de bollywood. Hace un año fui al Bombay. Es esa tiempo, llovío muchisimo. Siempre llueve es el mes de junio. Me encanta ir allí. Había mucho trafíco y los cominos estaban muy pequeño. Encontré una persona famosa de peliculas. Hay muchos lugares para encontrar pero no pude ir porque la lluvía. Ahora tengo plan para visitar otra vez pero en noviembre porque no tengo tiempo hasta noviembre.

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