Subject: Re: LSM Joining Case Test - Tanya Chatrath
From: Tanya Chatrath <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 26 Jun 2019 03:56:10 -0400

| | LSM Joining Case Test

Name | Tanya Chatrath
E-mail | [email-masked]
Phone Number | (+91) 9910869355
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I Choose Blurb 2 because in that blurb the customer ensure to get their e tickets on time . E tickets generated immediately as the company make sure to deliver the e tickets on time so company asked the customers to dowload the E- Tickets to track their ticket delivery  . So customer have the rigt to track their ticket for their event on time . Tracking include the status of their order when the order will be dispacted ,to ensure customers to check their address correctly to which the order will be delivered .Also if customer is travelling the event then he/she can update their address to which ticke will be deliver . The e- Tickets gives the complete information about the order , their shipping address  and also customers track their order simultaneously so ensure their delivery of product on time . E tickets is very beneficial to the customers , the customers can check their order placed , their own address and also updation of address is to be done . Also customers check their contact details in case company need to contact to the customer regarding their product or regarding the delivery of their product .And in case the customer will not available for receiving the order .That's all process include in Blurb 2 so that customer ensure about their product and their shipping process .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Custmer service is provinding the information about the product to the customers and the Great customer service is to ensure the customers satisfacton about the company product and services . The Great customer service fulfil the customer needs about the product services .

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