Subject: Re: LSM Joining Case Test - wajid bashir
From: wajid bashir <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 22 Jun 2019 02:05:53 -0400

| | LSM Joining Case Test

Name | wajid bashir
E-mail | [email-masked]
Phone Number | (0) 9166599380
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As in the blurbs 1,2,3 & 5 we may have information about the tickets but the help which the customer is looking for is only carried in blurb 4. It's the informaton which carries that emotion which a customers query always await for.

Since as I mentioned the word emotion in above statement so that is the point where a customer gets enthusiastic for the service which he/she gets from the company and where we can charge them for extra and they won't feel it at all.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good service is where a company tries to impress its client. In other wrds we can say its which is common and given by every service providers.
A great service is where you do something sophisticated and your client just asks you for more service/business.

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