Subject: [Training Update] Fulfilment
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, kritika <[email-masked]>
Date: Wed, 19 Jun 2019 11:38:27 +0000

Hi all,

I have added one slide to the module Fulfilment where we advise agents  on how to communicate with the buyer if a manual replacement offer has been made:

This has now also been updated on the OLS.

Kind regards,

Jana