Subject: Re: [Training Update] Offering Alternative Tickets
From: Urvika Chaudhary <[email-masked]>
To: Jana Garbe <[email-masked]>
Cc: kritika <[email-masked]>
Date: Tue, 18 Jun 2019 01:37:04 -0700 (MST)

Hi Jana, 

This has been read and understood. 

Thanks & Regards 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jana Garbe" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "kritika" <[email-masked]> 
Sent: Monday, 17 June, 2019 20:30:54 
Subject: [Training Update] Offering Alternative Tickets 

Hi all, 

Please note that the training has been updated slightly. 

Straight after the Wrong Tickets Process Quiz it will be discussed what happens if: 

    * Seller offers alternative tickets 
    * Seller offers comparable tickets 

In this presentation you will provide the agents with the difference between alternative / comparable. 

Please have a read through the presentation and confirm you have read understood the content. If there are any questions, please get back to me any time. 

Kind regards, 

Jana