Subject: Re: LSM Joining Case Test - Diwakar Yadav
From: Virat Joshi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Asfaque Ahmad <[email-masked]>
Date: Fri, 14 Jun 2019 10:07:56 +0000

Hi ,

Its a 'No' for this candidate

Kind regards,
Viraat
________________________________
From: Diwakar Yadav <[email-masked]>
Sent: 14 June 2019 15:36
To: Saurabh Dadu; Deeksha Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Re: LSM Joining Case Test - Diwakar Yadav

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Diwakar Yadav
E-mail  [email-masked]
Phone Number    (+91) 9643155797
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    i think first blurb is right because  Customer Service Representative can't deliver product to destination they only for taking query and provide information of there product .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   in my case i think both are same because as customer service
1. listen carefully what they ask
2. speak politly
3. give full information what they want

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