Subject: Re: LSM Joining Case Test - SAPNA CHANDHELIYA
From: SAPNA CHANDHELIYA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 7 Jun 2019 03:37:14 -0400

| | LSM Joining Case Test

Name | SAPNA CHANDHELIYA
E-mail | [email-masked]
Phone Number | (+91) 9818454122
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

THANKS FOR INTRESTED WITH US,WE WILL MORE HAPPY TO SERVE YOU AND GIVE YOU BEST DETAILS REGARDIG YOUR QUIREY. FIRSTLY I NEED TO ANNALIYES AND CHECK YOUR SOME DETAILS ,FOR TRACKING YOUR TICKETS ORDER AND DILIVERED YOU ON THE TIME.
FIRSTLY I,NEED TO FIND YOUR BELOW DETAILS:

1) YOUR PROPER NAME WICH YOU MANTION IN YOUR ORDER.

2) PROPER  ADDRESS WHERE YOU WILL GET YOUR TICKETS WITH PROPER
LANDMARK. AND LOCATION .

3) CONTACT PERSON NAME WHO WILL BE RECIEVED TICKETS.

4) YOUR PERSONAL MAILING ADDRESS.

5) YOUR ALTRNATIVE ADDRESS(IF YOU WANT TO CHANGE YOUR ADDRESS DURING DELIVERED THE TICKETS ).

6) CUSTOMER AND RECIVER CONTACT DETAILS .

IF YOU GIVE US THIS DETAILS PROPERLY WE CAN ACCUERTLY FIND YOUR QUIERY ,OUR REPERSENTIVE WILL REACH BY YOU ON TIME WITH YOUR TICKETS.WE SURELY COMMUNICATING WITH YOU AND  ENSURE THAT THEY COMPLETE THE OREDER ON TIME FOR DELIVERY TO YOU ACCOURDING TO YOUR ADDRESS.

THANKS FOR CONTACT US HAVE A GREAT TIME.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

ACCOURDING TO THE CUSTOMER SERVICE AND RESOLVE THEIR QUIERTY WE FIND DIFFERENT TYPE OF CUSTOMER ,THEY HAVE A DIFFRENCT TYPE OF LANGUAGE SOME SPEAK TO ENGLISH AND SOME SPEAK TO HINDHI ,ITS DEPEND UPTO US HOW WE CAN BE ABLE TO SERVE THEM AND GIVE THEM BEST SERVICE EHICH WOULD BE SUITABLE THEM ACCOURDING TO THEIR REQUIRMENT .
FIRSTLY,IF WE HAVE A PATIONS AND CONVANCE POWER WE CAN PROVIDE GOOD AND BEST SERVICE FOR OUR CUSTOMER.WE CAN PROVIDE THIER CUSTOMER GOOD AND GREAT SERVICE  IN A DIFFRENT WAY:

IF WE ARE GIVING GOOD SERVICE TO THE CUSTOMER ,THEY FELL COMFORT WITH AND COME BACK WITH US IF THEY NEED AGAIN OUR SERVICE

IF WE ARE GIVEN GREAT SERVICE TO THE CUSTOMER ,AND COMMUNICATED WITH THEM  ACCURRETLY ,WE CAN MAKE THEIRE CUSTOMER AND COLLECTED THE MOST OF  INFORATION ,INHANCE THIERE KNOWLAGE ,ALONG WITH THEM INCREASE COMPANY REVANURE & PRODUCTIVITY

DIFFERENCE BETWEEN GOOD AND GREAT CUSTOMER SERVICE WE CAN INCREACE OUR COMPANY PRODUCTIVITY .

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