Subject: Re: LSM Joining Case Test - Lemba Lairenlakpam
From: Virat Joshi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Asfaque Ahmad <[email-masked]>
Date: Tue, 4 Jun 2019 10:09:27 +0000

Hi ,

Its a 'No' for this candidate

Kind regards,
Viraat
________________________________
From: Lemba Lairenlakpam <[email-masked]>
Sent: 04 June 2019 15:37
To: Saurabh Dadu; Deeksha Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Re: LSM Joining Case Test - Lemba Lairenlakpam

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Lemba Lairenlakpam
E-mail  [email-masked]
Phone Number    (+91) 9774957807
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would select this Blurb because, the customer is travelling in 2 days and wants the ticket to be delivered to the hotel he/she is staying.

*Dear Sir/Madam
   Thank you for contacting Viagogo. I am writing regarding your Ticket.
*  If there is any Question's about your ticket, Please feel free to contact us again.

      regards
          ABC

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In my opinion a good customer service is the one who does good for the customer but lacks exeperience in handling customer when he/she is unsatisfied with the product. Where as, a great customer service is one who gives more priority to the customer and helps him/her more professionaly to satisfy the customer in a great way.

You can edit this submission<https://www.jotform.com/edit/4354520224618155617?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.