Subject: Re: Final test report - India - Start date: 21.05.2019
From: Urvika Chaudhary <[email-masked]>
To: Eliza deSouza <[email-masked]>
Cc: kritika <[email-masked]>, viraat <[email-masked]>, Brian Sexton <[email-masked]>, Robert Cosgrove <[email-masked]>, Jana Garbe <[email-masked]>, Cian Madigan <[email-masked]>, David Lee <[email-masked]>, maiwenn gouthe <[email-masked]>
Date: Fri, 31 May 2019 05:37:29 -0700 (MST)

Hi Eliza, 

Thank you for your email. 

Feedback has been shared with the agents. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Eliza deSouza" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "kritika" <[email-masked]>, "viraat" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: "Robert Cosgrove" <[email-masked]>, "Jana Garbe" <[email-masked]>, "Cian Madigan" <[email-masked]>, "David Lee" <[email-masked]>, "maiwenn gouthe" <[email-masked]> 
Sent: Friday, 31 May, 2019 17:10:36 
Subject: Final test report - India - Start date: 21.05.2019 

HI all, 

Please see below the final test results for the new hires who started on the 21 st of May. 

Congratulations, all agents have passed and are ready to move to the floor! 

    * Special congratulations to Coulibaly Youssouf that passed with 100% as average score! 
    * Please ensure that agents who failed one scenario are coached before moving to the floor – I am attaching the quiz in order to facilitate the coaching. 

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:50 	

Passed 	

100.00% 	

14m 23s 			

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:08 	

Passed 	

100.00% 	

10m 51s 		

Taliane Biampandou 

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:41 	

Passed 	

100.00% 	

14m 14s 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 11:57 	

Passed 	

100.00% 	

10m 4s 			

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:24 	

Not passed 	

73.33% 	

14m 51s 			

94.67% 				

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 12:08 	

Passed 	

93.33% 	

18m 32s 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:51 	

Passed 	

100.00% 	

16m 49s 		

Jacques Lundja 

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:09 	

Passed 	

100.00% 	

12m 6s 			

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:48 	

Passed 	

100.00% 	

15m 3s 			

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:29 	

Not passed 	

60.00% 	

10m 44s 			

90.67% 				

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:50 	

Passed 	

100.00% 	

15m 54s 			

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:02 	

Passed 	

100.00% 	

10m 30s 		

Coulibaly Youssouf 

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:16 	

Passed 	

100.00% 	

12m 38s 			

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:30 	

Passed 	

100.00% 	

12m 40s 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 11:53 	

Passed 	

100.00% 	

18m 40s 			

100.00% 				

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:48 	

Passed 	

100.00% 	

14m 2s 			

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:05 	

Passed 	

93.33% 	

15m 15s 		

Kokora Laurel 

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:24 	

Passed 	

100.00% 	

17m 25s 			

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:39 	

Passed 	

100.00% 	

12m 14s 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 11:57 	

Passed 	

100.00% 	

11m 28s 			

98.67% 				

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:50 	

Passed 	

86.67% 	

11m 52s 			

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:03 	

Passed 	

100.00% 	

12m 6s 		

Cytlali Monroy 

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:17 	

Passed 	

93.33% 	

12m 42s 			

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:28 	

Passed 	

100.00% 	

8m 5s 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 11:53 	

Passed 	

100.00% 	

21m 40s 			

96.00% 				

	

Test 	

Course name 	

Course code 	

Date 	

Result 	

Score 	

Time 			

Scenario I - Test 	

[Training Final Test] - New 	

- 	

31/05/19 10:52 	

Passed 	

100.00% 	

17m 7s 			

Scenario II - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:06 	

Passed 	

100.00% 	

13m 6s 		

Sanyam Sharma 

Scenario III - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:20 	

Passed 	

100.00% 	

12m 14s 			

Scenario IV - Test 	

[Training Final Test] - New 	

- 	

31/05/19 11:35 	

Passed 	

100.00% 	

13m 23s 			

Scenario V - Call 	

[Training Final Test] - New 	

- 	

31/05/19 11:48 	

Not passed 	

73.33% 	

10m 5s 			

94.67% 				

Kind regards, 

Eliza