Subject: Final test report - India - Start date: 21.05.2019
From: Eliza deSouza <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, kritika <[email-masked]>, Virat Joshi <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Robert Cosgrove <[email-masked]>, Jana Garbe <[email-masked]>, Cian Madigan <[email-masked]>, David Lee <[email-masked]>, Maiwenn Gouthe <[email-masked]>
Date: Fri, 31 May 2019 11:40:36 +0000

HI all,

Please see below the final test results for the new hires who started on the 21st of May.
Congratulations, all agents have passed and are ready to move to the floor!

  *   Special congratulations to Coulibaly Youssouf that passed with 100% as average score!
  *   Please ensure that agents who failed one scenario are coached before moving to the floor - I am attaching the quiz in order to facilitate the coaching.

Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:50
Passed
100.00%
14m 23s
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:08
Passed
100.00%
10m 51s
Taliane Biampandou
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:41
Passed
100.00%
14m 14s
Scenario V - Call
[Training Final Test] - New
-
31/05/19 11:57
Passed
100.00%
10m 4s
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:24
Not passed
73.33%
14m 51s
94.67%
Test
Course name
Course code
Date
Result
Score
Time
Scenario V - Call
[Training Final Test] - New
-
31/05/19 12:08
Passed
93.33%
18m 32s
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:51
Passed
100.00%
16m 49s
Jacques Lundja
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:09
Passed
100.00%
12m 6s
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:48
Passed
100.00%
15m 3s
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:29
Not passed
60.00%
10m 44s
90.67%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:50
Passed
100.00%
15m 54s
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:02
Passed
100.00%
10m 30s
Coulibaly Youssouf
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:16
Passed
100.00%
12m 38s
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:30
Passed
100.00%
12m 40s
Scenario V - Call
[Training Final Test] - New
-
31/05/19 11:53
Passed
100.00%
18m 40s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:48
Passed
100.00%
14m 2s
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:05
Passed
93.33%
15m 15s
Kokora Laurel
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:24
Passed
100.00%
17m 25s
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:39
Passed
100.00%
12m 14s
Scenario V - Call
[Training Final Test] - New
-
31/05/19 11:57
Passed
100.00%
11m 28s
98.67%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:50
Passed
86.67%
11m 52s
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:03
Passed
100.00%
12m 6s
Cytlali Monroy
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:17
Passed
93.33%
12m 42s
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:28
Passed
100.00%
8m 5s
Scenario V - Call
[Training Final Test] - New
-
31/05/19 11:53
Passed
100.00%
21m 40s
96.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
31/05/19 10:52
Passed
100.00%
17m 7s
Scenario II - Test
[Training Final Test] - New
-
31/05/19 11:06
Passed
100.00%
13m 6s
Sanyam Sharma
Scenario III - Test
[Training Final Test] - New
-
31/05/19 11:20
Passed
100.00%
12m 14s
Scenario IV - Test
[Training Final Test] - New
-
31/05/19 11:35
Passed
100.00%
13m 23s
Scenario V - Call
[Training Final Test] - New
-
31/05/19 11:48
Not passed
73.33%
10m 5s
94.67%

Kind regards,

Eliza