Subject: Re: LSM Joining Case Test - Ankit Jaiswal
From: Ankit Jaiswal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 31 May 2019 01:27:27 -0400

| | LSM Joining Case Test

Name | Ankit Jaiswal
E-mail | [email-masked]
Phone Number | (+91) 8750762332
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer asked for ticket status and requesting to deliver the tickets to his hotel, it is very important to know about the delivery address to avoid further delay and wrong delivery of the tickets. we cannot waste customer's time in greeting them as he was expected to be travelling and in hurry to get proper response from us. blurb 4 also confirms that incase he is not available to pickup the tickets at the time of deliver some other person can also sign to get the tickets and gets it to the right hand. All the precious information is taken from the customer for the effectiveness of the job we are required to do.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer is one who provide right information and cooperate with the seller for smooth functioning of the business.
A great customer is the one who keep in touch with the seller even after the business is done and contact in future if he needs similar kind of product or service

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