Subject: Re: LSM Joining Case Test - Alka Mehra
From: Alka Mehra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 28 May 2019 07:27:18 -0400

| | LSM Joining Case Test

Name | Alka Mehra
E-mail | [email-masked]
Phone Number | (91) 9810185207
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Hi,
The Second Blurb is the best option because if we downoad e tickets and print immediately it will save out time. There is no second option to misplace ticket. Anytime we can go for any event. Suppose we forget to carry the tickets , we can get our ticket from anywhere where we stay, any country any place. we get out tickets on time through this service. From this we can see the status online too.

From Courier or any other process of delivery tickets can be misplaced. Only this second blurb we only take care that our phone number  is correct which we mention on the form.

Thanks.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. Good service is we listen our client problem properly.

2. When we resolve their issue, this is the great service from our side.

3. Patience is the most important thing in customer service.

4. In any company customer satisfaction is must.

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