Subject: Re: LSM Joining Case Test - Rutendo Mushango
From: Rutendo Mushango <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 25 May 2019 04:34:53 -0400

| | LSM Joining Case Test

Name | Rutendo Mushango
E-mail | [email-masked]
Phone Number | (+91) 7303831290
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The customer is ensured that the order has been seen and they are proccessing it. The customer is assured that ,the order is being tooked into and under follow up to ensure that it can be delivered. They is also the conrfimation of name and address to make sure that the tickets will be delivered at the correct place.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good and great customer service are two things which are very similar but have invissible differences. Good customer service promises the cusomer and great customer service assures the customer. Good customer service receives information of a customer and takes time to cornfirm it, but a great customer service contancts the customer the moment they receive details of the customer. A great customer service is available 24 hours and 7 days ,a good customer service as opening and closing time. A great customer service is like a bug which follows up their customers till everything is correctly done and a good customer service has a timed out follow up. Great customer service always assures the cutomer.

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