Subject: Re: LSM Joining Case Test - Lokesh Chaudhary
From: Lokesh Chaudhary <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 24 May 2019 04:47:48 -0400

| | LSM Joining Case Test

Name | Lokesh Chaudhary
E-mail | [email-masked]
Phone Number | (91) 8130838223
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Cusomer service Representative has focused on each and every small details that are required for a product or service to get delivered.He has also informed the customer about address updation in case customer wants to change his delivery address.
Assurance has been given to the customer that he will recieve all the update regarding the ticket.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The main difference between providing good and great customer service is that, in the former, you are
probably only barely keeping your customer satisfied; while in the latter, you are not only keeping them satisfied, you are also keeping them loyal.

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