Subject: Re: LSM Joining Case Test - vikash jha
From: vikash jha <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 21 May 2019 04:07:06 -0400

| | LSM Joining Case Test

Name | vikash jha
E-mail | [email-masked]
Phone Number | (0120) 9953655509
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because in this case the representative making him sure that he will receive his tickets on time as well as he also making himself sure by confirming the adress and all the things but representative also need to ask for a zip code or country code and representative also giving a option to customer that somehow if he needs to change amything then from log in into the wensbsite he can change the things i really like the service which is provided by support service and there is also option of that he can check and track his ticket through online.but there is onetthing which need to be correct representative take the responsbility for adress and all the detail and there should be a closing pitch like thanks for your time and patience , have a nice day or good day
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service is like whatever the query by the customer it,s should be resolve with well greetings and and there is great satisfaction from customer side and great customers service is like when the customer is talking to you then he should be in great comfortable zone like a friend just listen the customer carefully and just make him sure that we are here for you.and in any case if the customer is facing any issue we are here with you in any circumstances

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