Subject: Re: LSM Joining Case Test - Bharti Rani
From: Virat Joshi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Asfaque Ahmad <[email-masked]>
Date: Fri, 17 May 2019 14:16:44 +0000

Hi,

Its a 'No' for this candidate

Kind regards,
Viraat
________________________________
From: Bharti Rani <[email-masked]>
Sent: 17 May 2019 16:18
To: Saurabh Dadu; Deeksha Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Re: LSM Joining Case Test - Bharti Rani

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Bharti Rani
E-mail  [email-masked]
Phone Number    (91) 8588826632
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I have selected Blurb 1 because we provided complete information to customer. We asked just address from customer to check the delivery status and informed the status that package is scanned.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Listen customer concern first is part of great customer service. Do not argue with customer as customer is facing problem that's why he's loud on the call and dealing with in good way and explain everything is the great customer service.

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