Subject: Final test report - India - Start date: 06.05.2019
From: Eliza deSouza <[email-masked]>
To: Brian Sexton <[email-masked]>, Urvika Chaudhary <[email-masked]>, kritika <[email-masked]>
Cc: Robert Cosgrove <[email-masked]>, Jana Garbe <[email-masked]>, David Lee <[email-masked]>
Date: Fri, 17 May 2019 12:18:56 +0000

Hi all,

Please see below the final test results for the new hires.
Congratulations, all agents have passed without failing any scenario, and 6/8 passed with 100% as average score - impressive!

They can all move to the floor without further coaching.

Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:50
Passed
100.00%
13m 43s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:11
Passed
100.00%
17m 18s
Aaron Roshy
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:36
Passed
100.00%
23m 40s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:58
Passed
100.00%
20m 27s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 12:08
Passed
100.00%
7m 7s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:50
Passed
100.00%
13m 13s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:07
Passed
100.00%
16m 7s
Anish Nair
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:27
Passed
100.00%
19m
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:42
Passed
100.00%
12m 51s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:45
Passed
100.00%
2m 26s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:45
Passed
100.00%
10m 38s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 10:58
Passed
100.00%
11m 35s
Lalit Goswami
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:08
Passed
93.33%
10m 15s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:19
Passed
100.00%
9m 14s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:26
Passed
100.00%
6m 30s
98.67%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:48
Passed
100.00%
11m 12s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:01
Passed
100.00%
12m 15s
Lena Wegner
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:09
Passed
100.00%
7m 5s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:21
Passed
100.00%
11m 44s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:33
Passed
100.00%
9m 29s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:48
Passed
100.00%
10m 59s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:01
Passed
100.00%
11m 17s
Muskan Chaudhary
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:09
Passed
100.00%
6m 44s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:21
Passed
100.00%
10m 49s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:32
Passed
100.00%
1m 18s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:50
Passed
100.00%
12m 58s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:08
Passed
100.00%
15m 27s
Nitesh Kumar
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:27
Passed
100.00%
18m 41s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:42
Passed
100.00%
13m
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:50
Passed
100.00%
3m 33s
100.00%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:50
Passed
100.00%
12m 12s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:08
Passed
100.00%
15m 36s
Rakesh Dubey
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:24
Passed
100.00%
14m 34s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:51
Passed
86.67%
14m 45s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:35
Passed
100.00%
9m 33s
97.33%
Test
Course name
Course code
Date
Result
Score
Time
Scenario I - Test
[Training Final Test] - New
-
17/05/19 10:50
Passed
100.00%
13m 35s
Scenario II - Test
[Training Final Test] - New
-
17/05/19 11:08
Passed
100.00%
16m 5s
Varun Fotedar
Scenario III - Test
[Training Final Test] - New
-
17/05/19 11:23
Passed
100.00%
14m 5s
Scenario IV - Test
[Training Final Test] - New
-
17/05/19 11:36
Passed
100.00%
10m 56s
Scenario V - Call
[Training Final Test] - New
-
17/05/19 11:48
Passed
100.00%
11m 6s
100.00%

Kind regards,

Eliza