Subject: Re: LSM Joining Case Test - neena singh
From: neena singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 9 May 2019 04:14:59 -0400

| | LSM Joining Case Test

Name | neena singh
E-mail | [email-masked]
Phone Number | (91) 8079131179
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Confident, crisp and clear answer.
Recapped the address, and assurance provided to cutomer stating that we are their to help him and he need not worry. As we value his money.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer service is the one in which the customer query is resolved and he is all ak with the services provided to him whereas if a customer experiences great customer service, he is very delighted and would recommend us to many of his friends and relatives. And will alway be with us. Great customer service is making customer feel very special and making him feel that the representative servicing him on his query went beyond his limit to help him.

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