Subject: Re: LSM Joining Case Test - abhay mishra
From: abhay mishra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 7 May 2019 02:50:25 -0400

| | LSM Joining Case Test

Name | abhay mishra
E-mail | [email-masked]
Phone Number | (91) 7089070894
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Answer no 1 is correct as there is no timeframe given and conferming with the guest about the address he provided also informed about that he will recieve an e-mail and he can track is order by going online as he will recieve an tracking number. we cannot give any timeline or we can not promise to any of our guest about the timeframe.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great is always batter than good.
-Great customer service is where customer is getting 24*7 support.
-Great customer service is where guest is getting all the services which is being promised to him by the company.
- Guest satisfaction is always compulsory for any company.
-Under the great customer service it's also important that guest can connect with us in any ways he wants like on call,chat etc.
-Guest needs to recieve all the important information or any changes made by the company through e-mail and sms for the great customer service.
-We also need to contact our guest and ask them about there experience and we need to solve there issues if facing.
These are some facts which makes great customer service.

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