Subject: Re: LSM Joining Case Test - varun Anand
From: varun Anand <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 6 May 2019 05:31:11 -0400

| | LSM Joining Case Test

Name | varun Anand
E-mail | [email-masked]
Phone Number | (91) 9810441900
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i would choose blurb 4 because it sounds more clear and precise as the customer is travelling and he wants the tickets to be delivered to his hotel

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is an average support provided by the executive whereas great customer service means going out of your way to make sure that the issue is resolved and the customer is happy,
main aim of a good customer service representative is to provide its client with accurate and correct information regarding there query and understand the need of the customer by doing strict and ethical work

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