Subject: [Training Update] Wrong Tickets
From: Jana Garbe <[email-masked]>
To: "[email-masked]" <[email-masked]>, kritika <[email-masked]>
Cc: David Lee <[email-masked]>
Date: Fri, 3 May 2019 15:59:21 +0000

Hi all,

We had to made another brief update on the Wrong Tickets process based on the COMMS just sent.

If the seller is one of the following and the buyer reports wrong tickets were received - the agent is to Escalate to Seller Support via CSL:

  *   [email-masked]
  *   [email-masked]
  *   "Frequent Seller US"
  *   "Frequent Seller - pay after event US"
  *   "Frequent Seller CA",
  *   "Frequent Seller - pay after event CA"

Kind regards,

Jana Garbe
Training & Quality
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